Blog The latest product and industry news from the SpeakServe team

Posted By Michelle Quinton 12th December 2014

Issue with Freephone Numbers in Singapore

A submarine fibreoptic cable between Perth and Singapore has been damaged, leading to connectivity issues across a large number of telephone and internet providers in the region, this also has meant that the Freephone numbers for Singapore that we offer are currently not working, so we recommend switching to using the Singapore landline numbers. iiNet state that the cable has had a fault since Sunday, with traffic taking an alternative route via Sydney to Hong Kong.

In order to use the Singapore landline number, remember to log into the portal - go to rooms, add the landline number into the rooms you want access to.

If you need help please call us on 0800 980 5155.

The following sites are available for more information, as well as information on coverage, and we will let you know when the issue has been resolved.