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Posted By Jonathan Grant 27th July 2015

Security and Trust in Finance and Law

Your Clients expect complete confidentiality.

Whether a Finance or Legal business you will have invested heavily in Security. From Recruitment to your IT systems, a lot of care is taken to ensure that processes are compliant, robust and secure to protect not only your own interests but also those of your clients.

Despite being a fundamental part of your day to day operation, Conference Calls are often overlooked when it comes to Security ? despite them now being an everyday part of the life of people working in Finance and Law.

Critical, price sensitive information is being discussed by senior people within the organisations involved and yet many firms do not have a clear policy that is aligned with the Compliance Standards set out by the business. A single slip can affect the deal and its value, massively.

So it begs the question ?

?When did you last review the security around your Conference Calls??

The areas you need to consider are:

  • What level of security do you want your Conference Call to have?
  • Could the Security of your ?Room? have been compromised in any way?
  • How do you know who is on the call?
  • Do you have a clear policy about the deletion of rooms?
  • What happens when someone leaves the business?

  • Do you have real time access to all this information?

  • Do you have the control you require to make these changes or are they in the hands of a third party?

  • What happens to the call recordings?

  • Who has access to them?
  • How long are they archived and is that in line with your other obligations in terms of storage?

It is important that you and your organisation takes these matters seriously. Your Clients depend on you to have done so, and by having done so you can rest easy at night in the knowledge that all your hard work has not been compromised by something seemingly as straightforward as a Conference Call.